Operation
Management is one of the core functional areas of business processes which
basically involves planning,
organizing, scheduling, controlling, and developing an organization’s all operational
activities that are related to the production and delivery of goods and services.
The importance of operations management in business processes has noticeably increased over
the last two decades. There are many reasons behind it. One of the most
significant reasons is the increasing number of better educated and
quality-conscious end-users. Nowadays people are much more concerned about the
quality of the products they are consuming. As for example, in the motor vehicle
and automotive industry, many of the consumers have grown a perception that the
performance of a product made by Japanese is a way higher than the products
made by Americans in terms of durability, serviceability, and overall quality. Because
a number of Japanese manufacturers have become successful by bringing
revolutionary changes in total quality management (TQM) through their emphasized approaches
in quality and continual improvement, worker teams empowerment, and achieving
customer satisfaction. This success has enormously influenced manufacturers and
businesses over the world. As a consequence, businesses nowadays have started
to recognize that the importance of operations management is no less than the
other basic functions of business such as finance and marketing.
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| Operation management : implementation strategy |
Another reason for which operation management has been getting more attention over past few years is the amplified pressure on the operational aspects of business to achieve higher productivity. Increasing global competition, advancement in technology, and continuously changing needs of the consumers are the crucial factors that are responsible for the challenges today’s operations managers face in their day-to-day business operations, especially when it comes to survive the products or services by achieving both efficiency and effectiveness in order to produce as higher quantity as possible within the scope of limited resources. That is why today’s operation managers rely on information technology to know more about the needs of their customers, and to develop and customize products and services to meet customer satisfaction through producing superior quality products or services. Also, operation managers always look for implementing newer operation management concepts, techniques and strategies to achieve long-term organizational goals.
Moreover, shorter life cycle of products and services, globalization and the need of global supply chain management have clearly expanded the applications of operations management in recent years. Regardless of the size of the business, today’s all manufacturing companies are utilizing the benefits of superior operational management to achieve more agility with maintaining proper growth.
Relevant Search Terms:
Importance of Operation Management
Importance of Production Managemen
Why to learn more about POM?
Production and operations management